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Now this reminds me of Bharati Airtel outsoucing its’ IT ops to IBM, way back in 2004 (the popular $750mn deal).
MMT has outsourced its’ ops to IBM Daksh for the next 5 years.
IBM Daksh will takeover about 400-500 employees from MakeMyTrip.com on its rolls,..IBM Daksh employees will perform travel-related BPO work for MakeMyTrip.com such as offering airline tickets, hotel reservations, car rentals, travel packages and holidays in India as well as in the UK, US, and Australia. It’s a first such deal by a travel portal in India.
MMT is targeting the NRI market which ... (Read Full Article)
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